Questions and Answers

After ensuring everyone is safe and emergency services have cleared the property, contact a professional fire restoration company right away. Avoid entering the structure until it's deemed safe, and don't try to clean soot or smoke damage yourself, as improper cleaning can worsen the damage.

Certified Odor Abatement Specialist Certified Mold Remediator and Certified Mold Assessor by National Organization of Remediators and Mold Inspectors with years of experience. IICRC Odor Control Technician, Water Restoration Technician, and Fire and Smoke Restoration Technician

I do a phone interview on certain aspects of the odor scenario and start to formulate a plan, sometimes I can give an estimate over the phone other times I will need to visit the site.

Odor removal is an art with elements of science, do your due diligence on whoever you decide to hire so you don't spend money without results and spin your wheels. I am very good at what I do and I would love to be selected for your project. I am a specialist this is an area I excel in whereas other companies may be good with mold etc... but don't have nearly the level of experience in the field that I have for odor removal. It's not uncommon for customers to go with the lowest price and end up calling me because the other company failed. That being said I think my prices are fairly reasonable and by far the best value and I am extremely careful with the chemistries I use not only for the safety of my customers but also in protecting your pets, homes, and personal items from damage. I do fire/smoke damaged contents restoration so I know how to handle personal items with care.

As we do not want to interrupt your family or typical business hours, we will accommodate your schedule by treating your area, day or night.

The fastest way is to reach out via phone, but our contact form is a close second.

DIY methods often mask odors temporarily, but professional services eliminate the source of the odor using commercial-grade equipment like HEPA filters, ozone generators, and foggers. This results in a permanent solution and better indoor air quality.

Professionals use enzymatic cleaners that break down the uric acid crystals in pet urine. In severe cases, padding and subfloor may need to be treated or replaced. Odor-neutralizing treatments ensure the smell doesn’t return over time.

Yes. Cigarette smoke seeps into porous surfaces like drywall, carpet, and upholstery. Professional odor removal uses specialized cleaning agents, ozone treatments, and thermal fogging to neutralize smoke odors deep within these materials.

Odor removal can take anywhere from a few hours to a couple of days, depending on the severity of the odor and the size of the affected area. Professionals will assess the situation and use the right method—such as ozone, hydroxyl generators, or thermal fogging—for quick and effective results.

Ozone treatment is highly effective for odor removal, but it must be used with caution. It is not safe to occupy the space during ozone treatment, but once the area is ventilated and cleared, it is completely safe. A professional service will handle ozone treatment properly to ensure safety and results.

Professional odor removal services can eliminate a wide range of odors, including pet urine, cigarette smoke, fire and smoke damage, mold and mildew, cooking odors, and more. They use specialized techniques that neutralize odors rather than covering them up.

Many items can be restored, including furniture, clothing, electronics, and documents, depending on the extent of the damage. Restoration experts use techniques like ultrasonic cleaning, content pack-out, and deodorizing to save salvageable items.

In most cases, yes. Fire damage, including smoke and soot removal, is typically covered by homeowners insurance. A professional restoration company can work directly with your insurer to document damage and help with the claims process.

Common early signs include water stains on ceilings or walls, musty odors, warped floors, peeling paint, and an unexplained increase in your water bill. Catching these early can prevent costly repairs and mold growth.

Yes, professional fire restoration services use advanced equipment such as ozone machines, thermal foggers, and HEPA air scrubbers to eliminate smoke odors at the source, not just mask them. In most cases, smoke odors can be completely removed with proper treatment.

The timeline depends on the extent of the damage, but most fire restoration projects take anywhere from a few days to several weeks. A professional restoration team will assess the damage, create a plan, and work efficiently to restore your property safely and thoroughly.